Privacy Policy — How p7777 Handles Your Data

1 Introduction

p7777 ("p7777", "we", "us", "our") operates the online casino and sports betting platform accessible at https://p7777.onl. This Privacy Policy explains how p7777 collects, processes, stores, shares, and protects the personal data of individuals ("you", "your", "the player") who visit or register on the p7777 platform.

p7777 serves players located in Bangladesh and all services are delivered in English. All transactions are denominated in Bangladeshi Taka (BDT). This policy is written in plain, clear English to ensure that every player fully understands how their information is handled.

This Privacy Policy should be read alongside the p7777 Terms & Conditions and our Responsible Gaming policy, all of which together form the complete framework governing your relationship with p7777. In the event of any conflict between this policy and the Terms & Conditions, the Terms & Conditions shall take precedence on matters of contract, while this Privacy Policy shall govern all data-handling matters.

2 Data We Collect

p7777 collects the following categories of personal data from players:

2.1 Identity Data

• Full legal name (as it appears on your government-issued ID)
• Date of birth
• National ID card (NID) number or passport number
• Photographs submitted for KYC identity verification (selfie, ID scan)
• Gender (where voluntarily provided)

2.2 Contact Data

• Mobile phone number (used for account SMS verification)
• Residential address in Bangladesh (district, city, street)
• Email address (where provided during registration)

2.3 Financial Data

• bKash, Nagad, Rocket, or Upay mobile number registered to your payment account
• Bank account or card details submitted for deposit or withdrawal purposes
• Transaction history including deposit amounts, withdrawal requests, and bonus crediting events
• Account balance at point of any audit or investigation

2.4 Technical & Usage Data

• IP address at the time of registration and each subsequent login
• Device type, operating system, and browser version
• Session timestamps, login history, and session duration
• Game history, bet amounts, bet outcomes, and wagering activity
• Platform navigation patterns and feature interaction logs

2.5 Communications Data

• Records of live chat conversations with p7777 support staff
• Email correspondence sent to or received from p7777
• Feedback, complaints, or dispute records submitted by you

3 How We Collect Your Data

p7777 collects personal data through the following channels:

3.1 Direct Collection

Data you provide directly when you register an account, complete KYC verification, make a deposit or withdrawal request, contact support, or respond to a survey or promotion. This includes all form submissions within the p7777 platform.

3.2 Automated Collection

Technical and usage data collected automatically as you interact with the p7777 platform — including IP address logging, session cookies, device fingerprinting, and betting activity records. This data is captured by p7777's own platform infrastructure and, in the case of game activity, by the relevant third-party game providers.

3.3 Third-Party Sources

Identity verification data may be cross-referenced against third-party KYC databases to confirm the authenticity of documents submitted during account verification. Payment processors may share transaction confirmation data with p7777 to reconcile deposits and withdrawals. p7777 does not purchase or acquire personal data from data brokers or marketing list providers.

4 How We Use Your Data

The table below summarises the primary purposes for which p7777 uses your personal data and the corresponding data categories involved:

p7777 does not use your personal data for automated profiling that produces legal or similarly significant effects on you without human review.

5 Legal Basis for Processing

p7777 processes your personal data on the following legal grounds:

• Contractual necessity: Processing required to fulfil the player agreement — account creation, payment processing, game access, and customer support.
• Legitimate interests: Processing needed to protect p7777's platform from fraud, maintain platform security, improve service quality, and conduct internal analytics where your interests do not override ours.
• Legal obligation: Processing required to comply with applicable anti-money laundering (AML) standards, KYC obligations, responsible gaming requirements, and any data disclosure required by a lawful authority.
• Consent: Where p7777 seeks to send you optional marketing communications beyond essential service notifications, we will obtain your explicit consent and provide a clear mechanism to withdraw it at any time.

6 Sharing Your Data

6.1 Service Providers

p7777 shares personal data with carefully selected third-party service providers that support the operation of the platform. These include:

• Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, and other accepted payment partners — for the purpose of processing deposits and withdrawals.
• KYC verification providers: Third-party identity verification services used to validate documents submitted during account verification.
• Game providers: Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Spribe, and other licensed game studios — who may receive limited technical identifiers necessary to deliver their games within the p7777 environment.
• Cloud hosting and infrastructure providers: Secure server and database hosting partners bound by strict data processing agreements.

All third-party service providers engaged by p7777 are required to handle player data in accordance with this Privacy Policy and their own applicable data protection commitments. p7777 does not permit third-party service providers to use player data for their own independent marketing or commercial purposes.

6.2 Legal Disclosure

p7777 may disclose personal data to law enforcement agencies, regulators, or other authorised public bodies where required to do so by applicable law, court order, or legal process. p7777 will use reasonable efforts to notify the affected player of any such disclosure unless legally prohibited from doing so.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of p7777's assets, player personal data may be transferred to the successor entity as part of that transaction. Players will be notified via their registered contact details if any such transfer materially affects how their data is processed.

7 Payment Data

p7777 takes the security of financial data with particular seriousness. When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, or a bank or card method, the transaction is processed through the respective payment provider's secure gateway. p7777 does not store full card numbers, CVV codes, or mobile banking PINs on its own servers at any point during or after the transaction.

p7777 retains a record of transaction amounts, timestamps, payment method type (e.g., "bKash"), and the last four digits of a card number or the first few digits of a mobile number where needed for transaction reconciliation, dispute resolution, and AML monitoring. This transactional metadata is stored securely and subject to the retention periods set out in Section 10.

All financial data transmissions between your device and p7777's platform are encrypted using TLS 1.3 or higher. p7777 continuously monitors for anomalous transaction patterns as part of its fraud prevention programme.

8 Cookies & Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device when you visit the p7777 website. They allow the platform to recognise your device across sessions, maintain your login state, remember your preferences, and gather anonymised usage analytics that help p7777 improve the platform experience for all Bangladesh players.

8.2 Categories of Cookies Used

• Strictly necessary cookies: Required for the platform to function. These include session authentication tokens, security cookies, and load-balancing cookies. These cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as language settings and previously selected game categories to personalise your experience on return visits.
• Analytics cookies: Collect anonymised data about how players interact with the p7777 platform — which pages are visited most, how long sessions last, and which features are used — to support product improvement decisions.
• Security cookies: Used to detect suspicious behaviour such as multiple failed login attempts, unusual geographic access patterns, and session hijacking attempts.

8.3 Managing Cookies

You can configure your browser to block or delete cookies at any time. Please note that disabling strictly necessary cookies will prevent you from logging into your p7777 account or using platform features that require authentication. Blocking analytics cookies will not affect your ability to access games or manage your account. Browser-level cookie management instructions are available in the help documentation of your specific browser.

9 Data Security

p7777 implements a multi-layered technical and organisational security framework to protect player personal data from unauthorised access, accidental loss, destruction, or alteration. Key security measures include:

• Encryption in transit: All data transferred between your device and p7777's servers is protected by TLS 1.3 encryption (SSL). The padlock icon in your browser's address bar confirms an active secure connection.
• Encryption at rest: Sensitive data fields stored in p7777's databases are encrypted using AES-256 symmetric encryption.
• Password hashing: Account passwords are never stored in plain text. p7777 uses bcrypt with a strong work factor to hash all passwords before storage.
• Access controls: Internal access to player data is governed by role-based access control (RBAC). Only personnel with a legitimate operational need are granted access, and all access events are logged for audit purposes.
• Penetration testing: p7777 conducts periodic security assessments to identify and remediate vulnerabilities before they can be exploited.
• Incident response: p7777 maintains a documented data breach response procedure. In the event of a breach that poses a risk to affected players, those players will be notified as promptly as reasonably practicable.

10 Data Retention Periods

p7777 retains personal data for no longer than is necessary to fulfil the purposes described in this policy. The following general retention principles apply:

• Active account data: Retained for the duration of the active account relationship plus a post-closure period necessary to resolve any outstanding disputes, complete any pending transactions, or fulfil record-keeping obligations.
• KYC and identity verification records: Retained for a minimum of five years following account closure to meet anti-money laundering record-keeping standards.
• Financial transaction records: Retained for a minimum of five years following the date of each transaction for audit and dispute resolution purposes.
• Customer support communications: Retained for three years following the closure of the relevant support case or dispute.
• Technical and usage logs: Typically retained for 90 days in full detail for security monitoring purposes; anonymised aggregate analytics data may be retained indefinitely.
• Marketing consent records: Retained for the duration of the consent period plus three years following withdrawal of consent, to demonstrate compliance.

When a retention period expires and no other legal basis for continued storage exists, data is securely deleted or irreversibly anonymised using industry-standard data destruction procedures.

11 Your Privacy Rights

As a p7777 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us in writing at [email protected] with the subject line "Privacy Rights Request" and your registered account details for identity verification.

11.1 Right of Access

You have the right to request a copy of the personal data that p7777 holds about you. We will provide a summary of your data within a reasonable time of receiving a verified request.

11.2 Right to Rectification

If any personal data held by p7777 is inaccurate or incomplete, you have the right to request that it be corrected. Please note that correction of identity data (name, date of birth) may require supporting documentation to be submitted through the KYC process.

11.3 Right to Erasure

You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected and no legal retention obligation applies. Where p7777 is required by applicable AML or record-keeping standards to retain certain data, those records will be retained for the required period even following account closure, and full erasure will be completed once the retention period has elapsed.

11.4 Right to Restrict Processing

You may request that p7777 restrict the processing of your personal data in specific circumstances — for example, while the accuracy of the data is being verified, or where you have objected to processing based on legitimate interests and that objection is being assessed.

11.5 Right to Withdraw Consent

Where p7777 processes your data based on your consent (for example, optional marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal. To withdraw marketing consent, contact us at [email protected] or use the opt-out link in any marketing message.

11.6 Right to Complain

If you believe that p7777 has handled your personal data in a manner inconsistent with this Privacy Policy, you have the right to raise a formal complaint. Please contact us first at [email protected] so that we can attempt to resolve the matter directly. p7777 aims to respond to all formal privacy complaints within 10 business days.

12 Minors and Age Restriction

p7777 is strictly an adult platform. Registration is prohibited for any person under the age of 21. p7777 does not knowingly collect or retain personal data from individuals under 21 years of age. If p7777 discovers that it has inadvertently collected data from a minor, all such data will be deleted promptly and the associated account closed.

13 Changes to This Privacy Policy

p7777 may update this Privacy Policy from time to time to reflect changes in our data practices, platform functionality, or applicable standards. When material changes are made, p7777 will notify registered players via the mobile number or email address associated with their account and update the "Last updated" date at the top of this page.

Your continued use of the p7777 platform after a Privacy Policy update constitutes acceptance of the revised policy. We encourage you to review this page periodically to stay informed about how your data is being protected. If you do not agree with the revised policy, you should cease use of the platform and contact us to request account closure.

14 Contact Us About Privacy

For any questions, concerns, or formal requests related to this Privacy Policy or the handling of your personal data by p7777, please contact our support team using the following details:

For questions about responsible gaming, self-exclusion, or deposit limits, please visit our dedicated Responsible Gaming page. For general platform queries, our FAQ page covers the most common topics raised by Bangladesh players.